There might be several reasons why your laundry is coming out wet from your Bosch washing machine. To resolve the issue, please follow the advice shown in the video or consult the list below.

1. Check the load of your washing machine

Follow the checks below or watch the video.

The most common cause for clothes coming out of the drum soaking wet at the end of the cycle is a washing machine that is either not spinning at the optimum spin speed, or not spinning at all. There are a few possible causes which might explain why your washing machine is not spinning, and for more information on how to resolve these faults, click the link below.

2. Check why your washing machine is not draining

A kink or blockage in the waste water hose will affect the ability of your washing machine to drain water from the drum. Check that there are no kinks in the waste water hose by pulling the appliance out slightly and untwisting any visable kinks or bends in this hose. For more information how to solve issues with washing machines which are not draining, please check this page.

Call a service professional for help

Is the machine still not spinning after carrying out one of these actions, a service engineer might solve the issue.

Book a repair

Use our online booking tool to find an appointment fitting to your needs.

Start booking

Repair Hotline

Contact our repair hotline to get more info about Bosch repair services and arrange an appointment.

Contact repair hotline

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Links which might be interesting for you:

  • More info about troubleshooting for washing machines:
    overview page
  • User manuals for washing machines:
    user manuals
  • Spare parts for washing machines in our online-shop:
    spare parts
  • Cleaning and care products in our online-shop:
    online-shop
  • Fitting accessories and other products:
    accessories

Our Service

We are here to help, before and after your purchase.

Phone: 02-495-2424

Monday to Sunday: 8am to 6pm (including public holidays)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Phone: 02-495-2424

Instruction Manual

Download our manuals to help you get a quick start to operate your appliance.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.