My vacuum cleaner is broken. How can I fix it?

If your vacuum cleaner is broken, regardless of whether it’s the vacuum cleaner motor or the vacuum cleaner cable, Bosch Home Appliances Service can help. And within the legal warranty period, free of charge. Outside this period, we have fixed prices for repairing your vacuum cleaner. Please return your broken vacuum cleaner to us at:

Address of customer service:

1st Floor Ital Thai Tower

New Petchburi Road

Monday to Friday: 8.30am to 5.30pm

Saturday: 10am to 5.30pm

(excluding public holidays)

Repair service

Our Service

We are here to help, before and after your purchase.

Phone: 02-495-2424

Monday to Sunday: 8am to 6pm (including public holidays)

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Phone: 02-495-2424

Instruction Manual

Download our manuals to help you get a quick start to operate your appliance.