What should I do when the washing machine drum is stuck?

If your washing machine drum is stuck and won’t turn any more, you should rely on the knowledge of an expert. We advise you to call a customer service technician on 089 / 59 339 339 <CustSerPhoneNo> or make an appointment online.

Contact & Info

Our Service

We are here to help, before and after your purchase.

Phone: 02-495-2424

Monday to Sunday: 8am to 6pm (including public holidays)

Help is on the way: arrange a Bosch technician visit.

If you experience any problems with your home appliance, you can arrange a visit from a Bosch service technician.

Phone: 02-495-2424

Instruction Manual

Download our manuals to help you get a quick start to operate your appliance.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.