Bosch sets the same high standards for the quality of its customer service as for its home appliances. And with many years of experience and a large service network, the Bosch Home Appliances Service stands for realiability, sustainability and expertise. Our Bosch service experts repair dishwashers, washing machines, ovens, cooktops, refrigerators, freezers or any other major domestic Bosch home appliance. Bosch service engineers will come directly to your home to analyse any possible damage and correct all faults on-site. In addition, they will come with the correct spare parts, if needed, and they will provide expertise, advice and support to prevent troubles in the future.

Please check out the booking options offerend on this page to book a repair for your Bosch home appliance.

Repair options:

Book a technician visit online

You can book an appointment online for the repair of your home appliance at the Bosch Home Appliances Service - fast, easy and around the clock. Start the online booking by typing in the model number (E-Nr.) of your appliance. Please enter the model number (E-Nr) of your appliance. The E-Nr. is needed to prepare the engineer’s visit e.g. providing needed spare parts to the engineer.

How to find your model number (E-Nr.)

The E-Nr. is shown on the type plate of your appliance. It consists of three letters at the beginning followed by a mix of numbers and letters. Bosch model numbers will always start with threee letters and will always end by a “/” and two numbers as the last two signs.

For mobile phone users: Take a picture of your type plate

If you are using your mobile phone you can click on the camera icon in the field below, then take a picture of the type plate and our system will identify the E-Nr. and transfer the correct data.

Start online booking via entering your model number (E-Nr.)

Please enter the E-Nr number
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There is a technical issue. Please try again or type the Model Number (E-Nr) into the field manually.

Contact Bosch Home Appliances service hotline to book a repair

Get in contact with the Bosch Service Hotline to arrange an engineer’s visit. The Service experts will ask for some appliance data and a description of the problem. Please provide the model number (E-Nr) of your appliance. The E-Nr. is needed to prepare the engineer’s visit e.g. providing needed spare parts to the engineer. The E-Nr. is shown on the type plate of your appliance. It consists of three letters at the beginning followed by a mix of numbers and letters. Bosch model numbers will always start with three letters and will always end by a “/” and two numbers as the last two signs.

If you need support to find the type plate please check the type plate finder below.

Bosch Home Appliances service hotline

Please call +49 89 4590 3641 and a member of our Bosch service team will assist you further with booking an engineer visit.

Our call centre is open:

  • Monday to Friday: 08:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 09:00 - 16:00

Please be aware that our online booking tool to arrange the visit of an engineer is available 24/7.

Solve issues without booking a repair?

Some Bosch home appliance problems can be fixed without the need for an engineer, and our troubleshooting section will help you to solve a variety of common problems that might occur with your Bosch home appliance.

Visit our troubleshooting section to find answers to common questions and problems for your Bosch home appliance.

Repair FAQs

MyBosch

Register for product warranty and enable us to reach out to you with tips & tricks for the usage of your appliance.

Our service

Outstanding service – before and after the purchase.

UnserHaus Customer Care Centre

Ital Thai Tower, 2034/7, G Floor, New Petchburi Road

Bangkapi, Huay Kwang, Bangkok 10310 Thailand

Mon to Fri: 8.30am-5.30pm (exclude public holidays)

Customer Care Hotline

Mon to Sun: 8am to 6pm (include public holidays)

Tel: 02-495-2424

+49 89 4590-3641

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Find a dealer

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